JEWELLERY CARE & WARRANTY
STERLING SILVER & GOLD PLATED JEWELLERY - All Essentia By Love Lily Rose jewellery is handmade from either 925 sterling silver, 18ct gold plated silver and 18ct rose plated silver.
Sterling silver naturally tarnishes with exposure to air, lotions and potions and chemicals such as chlorine. You can keep your silver sparkling by regularly cleaning with a soft polishing cloth. Whilst gold plated jewellery does not tarnish, over time it may dirty or slightly dull.
Our Totem collection features various Semi-Precious beads. As these are natural stones there may be slight imperfections or variations in size and colour a characteristic which we believe only adds more charm and individuality to your jewellery.
To keep all of your silver shining and your gold gleaming we recommend following our top tips;
- Put jewellery on last when dressing to minimise exposure to perfumes and body lotions.
- Remove when swimming or bathing, exercising and sleeping.
- Silver necklaces, earrings and rings can be gently cleaned with soapy water and a soft toothbrush.
- Store in a cool, dry place when not in use. The box your jewellery arrived in is ideal.
- Treat and wear with love!
CORDED & STRETCH BRACELETS - Whilst our corded and stretch bracelets are strong and durable, the above steps do still apply. We also recommend storing out of direct sunlight as this can weaken and damage the cord.
WARRANTY - All items come with a 6 month warranty, valid with proof of purchase. During this period we will repair or replace any item that proves defective due to improper workmanship or materials, under normal wear and care of item. This policy is offered in addition to your legal rights.
For items outside of the warranty we are pleased to offer a re-plating service should your jewellery require it. Any accidental damage/breakage can be repaired with a minimal charge. Please email us at firstname.lastname@example.org for more information.